Terms and conditions

General Conditions of Sale (GCS)

1. The general conditions of sales (GCS) are an integral part of the contract between Mikroskop Technik Diethelm GmbH (MTD) and the ordering party. Deviations require the written agreement by the seller.

2. The dispatch takes place in general within 3 to 7 working days after reception of the order. However, if an item is out of stock or if there is insufficient stock to complete your order, you will be informed during the checkout process. Dispatch will then be performed as soon as possible.

3. An exchange of the product is made if a proven manufacturing defect has been reported within 14 days after reception of the goods. Return consignments of any kind can only be accepted if the previously issued return number, asked for and supplied by MTD by e-mail is clearly visible on the package. A return or exchange because of dislikement is excluded. The costs for transport shall be borne by the customer.

4. Any costs for non-collected delivery (in particular cash on delivery COD), return shipment due to incomplete or wrong addresses are charged to the customer

5. Orders can be payed in advance, against invoice, with PayPal or COD. Costs for COD are charged to the customer.

6. The purchaser shall be responsible for the correct choice of the article.

7. We do not pass on personal data to any third parties. Your data will be treated strictly confidentially.

8. We shall reserve the right to price changes and errors.

9. Reservation of ownership: all supplied articles remain property of MTD until complete payment. MTD is entitled to have a corresponding entry made in the registry of retention rights. If the customer enters into arrears of payment with regard to an invoice, MTD may cancel the contract (rescission notice) and take possession of the goods.

10. Place of jurisdiction is the place of residence of MTD.